Frequently Asked Questions
Everything you need to know about shopping with Étalon.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by destination but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I find the right size?
Every product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results against our specific garment dimensions for the best fit.
Where are Étalon garments manufactured?
We take pride in ethical production. Our collections are designed in-house and manufactured in certified factories that prioritize fair wages and sustainable textile practices.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. You can modify or cancel an order within 60 minutes of placement by contacting our support team via live chat.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.